Collection: Support


by Support

Notices of updates to major services

Datacentre outage Friday 17th of October at 17:00hrs - Sunday 19th of October at 12:00

This notification is to inform you that there will be a “Planned” Datacentre outage beginning Friday 17th of October at 17:00hrs with the intended completion time of Sunday 19th of October at 12:00. To be clear, the only Information Service you can expect to work during this time is the email system (except the archive facility). All other services will be down including but not limited to, Moodle, Agresso, iTrent and the public web although there will be a holding page.





15th-29th Aug: Moodle Rollover

The next stage of the Moodle adoption process is the preparation for next academic year. This involves making available 1400 modules that have the content from the 2013-14 session, the teachers attached but the students removed, and all the forums, quizzes, Turnitin assignments reset for the use of the incoming students. ICT and CAPLeD have spent a considerable amount of time discussing and preparing for this event in order to make the process as automatic as possible in order to minimise the effort you will need to expend in being prepared for the next student intake. There will be some resources or activities that we will be unable to automate and we will provide instructions on how to rectify these exceptions in due course.
During the rollover,Moodle, Mahara and Turnitin will also be updated to the latest versions. Update information can be found at the following locations:
Moodle overview:
Moodle new features:
Mahara release notes:
Turnitin manual:
After Friday 15th August 2014
ICT will begin the process of rollover. This will begin with the copying of all modules held in the 1314 Category of Moodle. 
any changes after 15th Aug which are made to a module used in academic year 2013-14 will not be transferred to the newly created modules and will not be available for the new intake of students
if you make changes to a 2013-14 module and wish it to be available on a 2014-15 module then you will need to make the same change in both modules
2014-15 modules will become available over the week 18th-22nd August. DO NOT modify these modules during this week
During the week 18th-22nd August, ICT and CAPLeD will be resetting all the modules and batch testing modules to help ensure the process has been successful
After Friday 22nd Aug 2014
You will be able to access the new 2014-15 modules
You will be able to make changes to the new modules
You will be able to transfer the activities and resources not covered by the rollover process
Students will be allocated automatically to modules as the CRN’s become available in Banner